Sales Policy

Effective Date: December 3, 2024

At Lockalifit, we strive to offer our customers the best shopping experience and high-quality products. Our Sales Policy outlines the terms and conditions that apply to all purchases made through our website. By making a purchase, you agree to the following terms.

1. Product Availability

We make every effort to ensure that the products listed on our website are in stock and available for sale. However, in the event that an item is out of stock or unavailable after your order is placed, we will notify you promptly. You will have the option to:

  • Choose a Substitute: If a similar product is available, you can opt to substitute it for the unavailable item.
  • Backorder: You can choose to have the item backordered and shipped once available.
  • Cancel the Order: If no alternatives are available, we will process a full refund for the unavailable item.

2. Pricing and Payment

All prices listed on our website are in USD and are subject to change without prior notice. We make every effort to ensure that the prices and information displayed are accurate, but errors may occur. In such cases:

  • Price Errors: If there is a significant price discrepancy, we will contact you before processing your order to confirm your purchase or offer alternatives.
  • Payment Methods: We accept various payment methods, including credit cards, PayPal, and other secure payment gateways. By placing an order, you authorize us to charge your payment method for the total purchase amount.

3. Sales Taxes

Sales tax will be applied to your order if required by law, based on your shipping address. The applicable sales tax rate will be displayed at checkout, and it will vary depending on your location.

4. Order Processing and Shipment

  • Order Processing Time: Orders are typically processed within 1-3 business days from the time of purchase. During peak seasons or holidays, processing times may vary.
  • Shipping Methods: We offer several shipping options, and you can select your preferred shipping method at checkout. Shipping costs will be calculated based on your location and selected method.
  • Shipping Delays: While we strive to ensure timely delivery, delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances. We will notify you of any significant delays.

5. International Orders

Currently, we only ship within the United States. We do not offer international shipping at this time. We reserve the right to limit or cancel orders that we suspect are placed from outside the United States.

6. Order Cancellations

You may cancel your order before it has been shipped by contacting us immediately at info@lockalifit.com or 850-793-3793. If your order has already been shipped, you will need to follow our Refund and Return Policy to initiate a return.

7. Promotional Discounts and Coupons

  • Eligibility: Promotional codes, discounts, or coupons may be applied at checkout, subject to availability and terms. Not all products are eligible for promotions, and we reserve the right to modify or cancel promotions at any time.
  • Coupon Usage: Coupons are typically valid for a limited time and may have certain restrictions. Be sure to check the expiration date and the terms associated with any promotional offer.

8. Refund and Return Policy

Our Refund and Return Policy applies to all sales. If you are not satisfied with your purchase, please refer to our Refund and Return Policy for instructions on how to return items and receive a refund.

  • Returns: Eligible items can be returned within 30 days of purchase.
  • Refunds: Approved refunds will be processed to the original payment method.

9. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will assist you in processing a return, exchange, or refund for the damaged or defective product.

10. Customer Service and Support

We aim to provide top-notch customer service. If you have any questions, concerns, or issues regarding your order, please contact us at: